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Policy
Privacy and Security
French Canvas LLC uses secured encrypted transmission lines.
All payments will be charged in US dollars. We take precautions
to make sure that the information you submit for payment of
an order is protected online. We employ 40-bit encryption
technology to secure the transmission of sensitive information,
such as your name and credit card number. This encryption
prevents any third party from intercepting this information
over the Internet. This encryption is active only on the pages
in which payment information is entered. To verify on which
pages the encryption is active, look to the address bar on
your browser; the leading segment of the URL changes from "http://" to "https://" to signify a secure
page. Browsers Explorer and Netscape display padlock-like
icons on secure pages as well.
French Canvas LLC has created this privacy statement in order
to demonstrate our firm commitment to privacy. The following
discloses our information gathering and dissemination practices
for this website: www.frenchcanvas.com.
We use your IP address to help diagnose problems with our
server, and to administer our Web site. Your IP address is
used to help identify you and your shopping cart.
Our site uses cookies to keep track of your shopping cart.
We use cookies to deliver content specific to your interests,
and for other purposes.
Our site's registration form requires users to give us contact
information (like their name and email address), financial
information (like their account or credit card numbers), and
demographic information (like their zip code, age, or income
level). We use customer contact information from the registration
form to send the user information about our company. The customer's
contact information is also used to contact the visitor when
necessary. Users may opt-in of receiving future mailings.
Financial information that is collected is used to bill the
user for products and services. Demographic and profile data
is also collected at our site. We use this data to tailor
the visitor's experience at our site, showing them content
that we think they might be interested in, and displaying
the content according to their preferences.
This site contains links to other sites. French Canvas LLC
is not responsible for the privacy practices or the content
of such Web sites.
Our site uses an order form for customers to request information,
products, and services. We collect visitor's contact information
(like their email address) and financial information (like
their account or credit card numbers). Contact information
from the order form is used to send orders and information
about our company to our customers. The customer's contact
information is also used to get in touch with the visitor
when necessary. Users may opt-in of receiving future mailings.
Financial information that is collected is used to bill the
user for products and services.
This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this Web site,
you can contact:
For general inquiries, please contact us at info@frenchcanvas.com . We collect customer information from orders placed through
our online store and from orders phoned in to us for mail
orders. We also rent names and mailing addresses of prospective
customers who we feel are likely to be interested in our products.
Our acquisition of email addresses is completely limited to
customers who volunteer their email addresses specifically
to French Canvas, and to visitors to our site who opt-in to
our email list.
What we do with this information? We send our catalog out
to the people on our list, as well as occasional other mailings
such as announcements of sales. We use our email list to keep
our customers informed of online sales events.
French Canvas LLC does not sell, trade or otherwise distribute
customer information to anyone.
How to remove your name from our list? If you would like
to be deleted from our catalog mailing list, or to inform
us of an address change or that you are receiving duplicate
mailings, contact us and explain the situation. We will do
our best to quickly honor your request.
Return Policy
French Canvas LLC offers a money back guarantee for any not damaged product returned within 30 days from the date of purchase. Shipping fees are not reimbursed. A 20% re-stocking fee may apply.
Mailing List
If you would like to receive regular mailings from French
Canvas, offering information on new products and specials,
please send your name and address to info@frenchcanvas.com.
Customer Service
Any questions? Please contact us at info@frenchcanvas.com
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